Why is My Dog Shock Collar Stopped Working? (Steps to Reset)

Why is My Dog Shock Collar Stopped Working? (Steps to Reset)

Last Updated on September, 2022

I know the feeling of buying something with high expectations and when it turns out to be defective. That is a total bummer. Dog shock collars are often criticized due to their technical confusion. But in reality, it is a simple glitch that you had no idea about! 

Dog shock collars are lifesavers to dog parents and dog trainers. It allows you to train your dog. To use this gadget, you need to be smart when handling the e-collar. This article might be the solution you have wanted all this time! 

Here are the 3 key points from this article:

  1. Shock collars for dogs are simple devices that have many purposes. 
  2. The most common reason a shock collar may not work is because the transmitter and receiver are not both turned on, or they are not properly synced. 
  3. You should also check to make sure the collar fits snugly on your dog’s neck, that the level of stimulation is appropriate for your dog, and that the devices are adequately charged.

TLDR: If your dog shock collar isn’t working, it could be because the transmitter and receiver are both off, the receiver collar isn’t synced with the transmitter, the e-collar doesn’t fit your dog’s neck properly, the level of stimulation isn’t enough for your dog, the strap or clasp is broken, or the transmitter and receiver aren’t adequately charged. You can try resetting the shock collar, and make sure to clean the collar regularly.

Know Your Shock Collars! 

Knowing what comes with your shock collar and the functions of each element is important. The picture below covers most of the important components of a shock collar. 

It is most likely that any shock collar will consist of the above 6 components. 

The remote control is the transmitter that will operate the shock collar according to your needs during training sessions. 

A receiver is an electric gadget that will emit a static sensation to your dog. 

A collar is a fabric or plastic strap that will be around your dog’s neck with the receiver attached to it. 

USB cable is provided to charge the receiver collar when the battery is low. 

Lanyard and the user manual are accessories that come with your e collar set for you to use when necessary.

Top Reasons Why Your Dog Shock Collar Does Not Work

Dog shock collar stopped working

There can be a thousand reasons why your dog shock collar does not work. Below are the most popular mistakes made by dog parents or dog trainers. 

Both the Transmitter And The Receiver Are Off

As funny as it sounds, this is a real-life situation. Even a most professional dog trainer can make these types of mistakes. This dog training equipment only works when the transmitter and the receiver are both on. 

If both the transmitter and receiver are switched on, both devices will indicate it with light. If there is no light on the devices, you are most likely making a silly mistake.

Is The Receiver Collar Synced With The Transmitter? 

If you feel the static stimulation is not functioning properly, it is often because of synchronization glitches. It is not hard to sync the transmitter and the receiver of an e-collar. There are many sources for you to go through to sync the devices and the most recommended is the user manual. 

If you do not understand the technical terms or complicated procedures in the user manual, you could seek help from this video and have a properly synced e-collar:

Does The E-collar Fit Your Dog’s Neck?

Better contact or direct contact is crucial when handling an e-collar. Effective training can be expected only if the collar fits your dog’s neck. If the collar does not touch the dog’s skin, the chances of your dog not feeling the static stimulation is high. 

A dog’s fur is thick. Thick fur helps the dog to resist extreme weather conditions. Sometimes the e-collar will not fit your dog’s neck properly because of its fur. If the contact points are not touching the dog, the dog does not feel the stimulation. Even if there is good contact sometimes with your dog’s movements, the collar might get loose.

Is The Level Of Stimulation Enough For Your Dog?

The level of stimulation differs for every dog. Levels of sensitivity are subjective; every dog is not born with the same neurological reception. Shock levels can start very low at the beginning. The e-collar is going to be a brand new experience for your dog. 

Bigger dogs might need a higher level of stimulation than other dogs. The size of the dog and the thickness of the fur coat are decisive factors in determining the best stimulation level for your dog.

Related: Best Shock Collars for Long Haired Dogs With Thick Fur

The Strap Or The Clasp Is Broken. 

When the collar’s strap or the clasp is broken, the collar will lose. As a result, the receiver collar might not fit properly. When the receiver has not fitted, the dog will not get the static sensation. When the strap or the clasp is broken, fix it immediately. It is no rocket science; get a similar version of the broken part and attach it. VIOLA! 

Are The Transmitter And The Receiver Adequately Charged?

Another common reason for inconsistent functioning is the device not being charged. It is a common mistake among many people. The display on the receiver will indicate the charge levels of the device. To preserve your device’s battery, make sure to switch off the transmitter and the receiver when you are not using them. 

Simple Steps to Reset Your Shock Collar 

When your e-collar stops working and if you think none of the above mentioned are the reasons for inconsistent functioning of the device, try to reset your shock collar. Most of the time, tech gurus suggest a simple reset can vanish all your technical glitches from electronic devices.

Every shock collar comes with a reset button. Press and hold the Upper Button on the Remote Transmitter until the Receiver Indicator Light flashes 5 times. You may need to hold both units 2-3 feet from each other before this occurs. Once the Receiver Indicator Light has flashed 5 times, the Collar Receiver has been reset and normal.

How to Maintain Your Shock Collar? 

Dog wearing a remote training collar

Technical devices are better performed with good maintenance. If the maintenance is poor, the chances of your device causing issues are high. Maintaining a collar is a little difficult because a dog uses it. 

Though collars are waterproof, make sure to clean the device whenever it contacts water. The same applies to dog saliva. Dogs tend to drool a lot when they are tired; therefore, always wipe the receiver collar well after training sessions. If there is mud or grass on the collar, immediately clean them. Training your dog involves a lot of ground activity, and you cannot avoid mud getting all over the receiver collar. 

It is recommended to continuously charge the e-collar. Every time you remove a device before it gets fully charged is not advisable.

FAQs

Final Thoughts! 

A shock collar is a great tool if you know how to handle it correctly. But do not use the shock collar at all times because excessive use of this device could cause skin irritations on your pet. 

Also, do not forget to praise your dog with treats when training using a shock collar. If you are having trouble making the collar work even after reading this article, it is advisable to take it to a good technician to check the device. 

Was this article helpful?

Click on a star to rate it!

We are sorry that this post was not useful for you!

Please send us your feedback on what we can do to make our article better.

Tell us how we can improve this post?

Photo of author
Author
Thomas
Thomas Villalpando is the main author of IPet Guides. He spends his time reading, training, and working with several Dogs' behaviors. You can find more about him here.

Leave a Comment